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r/customerexperience↗

customer experience

11k subscribers160 posts / mo in Sep 2026 (incl. ~1% by known bots)122 authors / mosince 2012

r/customerexperience has 11k members. It gets about 160 posts a month from 122 people. Top topics: AI Job Impact, Customer Love and Onboarding & Marketing Strategies.

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When to post on r/customerexperience

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Size and growth

How r/customerexperience has grown

r/customerexperience

Subscriber growth

Subscribers over time

+54%since May 2026 · +27% in 3 months · +3.5% in 1 month
Oct 202611k
Growing11k subscribers
  • no data — drawn from 0 at creation (Feb 2012)
Live · through Oct 2026
r/customerexperience

Monthly activity

Posts, comments and authors per month

+125%vs Sep 2025 · +6.0% last 3 months vs the 3 before
Sep 2026160
BusierPeaked at 160 in Sep 2026
Sep 2026: incl. ~1% by known botsData through Sep 2026 · October usually lands mid-November

What people talk about

Topics and brands on r/customerexperience

Top topics

Share of the subreddit's posts

  1. AI Job Impact4.4%
  2. Customer Love3.2%
  3. Onboarding & Marketing Strategies1.5%
  4. Design Inspiration & UX Trends1.5%
  5. SEO and Marketing Strategies1.2%

Brands people mention

Most-mentioned brands and sites, last 12 months

Can you post

Posting rules for r/customerexperience

Which post types r/customerexperience allows, the karma and account age it asks for, required flair, and every community rule — read from Reddit.

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Timing and removals

How often posts get removed on r/customerexperience

The best day and hour for r/customerexperience, how many posts moderators remove and which kinds, the shape of its year, and weekdays against weekends.

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What to post

What works on r/customerexperience

Title and body length that does well on r/customerexperience, and its mix of text posts, links, images, galleries and video.

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Who writes here

Who posts on r/customerexperience

Gender and age of the people who write on r/customerexperience, the countries and US states they live in, their jobs, and whether a few regulars carry the conversation.

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How they talk

What people ask for on r/customerexperience

Requests for recommendations, help and alternatives on r/customerexperience, its signature words and phrases, the brands and sites people link with counts, and the tone of the comments.

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The full report

See all of r/customerexperience

Posts and activity for Sep 2026. Members from Reddit's subscriber counts. Read from the same data the app runs on. Our research